NHCC was established to provide expertise in Aftercare of New Homes to support Home Builders, Housing Associations and Build to Rent specialists across the UK. Proud to be a part of the MA Group of companies, we currently manage over £50M of construction and repair works per annum, across the UK.

NHCC provides a range of services focussed on customer care, including;
  • Pre-handover inspections to help further improve quality at Handover
  • Home demonstrations
  • Defects inspections/snagging visits
  • End of defects period Inspections on behalf of home-builders for Housing Association properties
  • Full homes surveys
  • Investigation and repairs
  • Liaison with warranty providers and rectification of defects notified to you
  • Major remedial works including project management
  • Alternative accommodation management
  • Telephony and email management for customer care
  • Specialist outsourced customer care solutions
  • Customer care software