NHCC was established to provide expertise in Aftercare of New Homes to support Home Builders, Housing Associations and Build to Rent specialists across the UK. Proud to be a part of the MA Group of companies, we currently manage over £50M of construction and repair works per annum, across the UK.
NHCC provides a range of services focussed on customer care, including;
- Pre-handover inspections to help further improve quality at Handover
- Home demonstrations
- Defects inspections/snagging visits
- End of defects period Inspections on behalf of home-builders for Housing Association properties
- Full homes surveys
- Investigation and repairs
- Liaison with warranty providers and rectification of defects notified to you
- Major remedial works including project management
- Alternative accommodation management
- Telephony and email management for customer care
- Specialist outsourced customer care solutions
- Customer care software